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Frequently Asked Questions
Everything you need to know about your Paper Trail subscription. If you can not find what you are looking for, feel free to reach out.
Quick Info
Shipping dates – ships on or before the 15th of the month.
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General Inquiries
For questions regarding your order, subscription changes, or just to say hello, drop us a line at:
questions@onthepapertrail.comCollaborations & Authors
Are you a creator or an author with a book that belongs on the Paper Trail? We are always looking for new stories and treasures to share.
collaborate@onthepapertrail.comOur Response Time
We aim to respond to all inquiries within 24–48 hours, Monday through Friday. If you message us over the weekend, we will get back to you as soon as we are back at our desks on Monday morning.